We want you to be happy with your purchase. If you’re not satisfied with your item, we offer an exchange under the following conditions:
1. Eligibility
- Exchanges are accepted within 15 days from the date of purchase.
- Items must be unworn, unwashed, and in the same condition as when you received them.
- Original tags and packaging must be intact.
2. How to Initiate an Exchange
- Contact our customer service team at [insert email] with your order number and details of the item(s) you wish to exchange.
- We will provide you with instructions on how to send back the item and the exchange process.
3. Exchange Process
- Once we receive your returned item, we will process the exchange.
- You may exchange your item for a different size, color, or style, depending on availability.
4. Shipping for Exchanges
- The customer is responsible for the shipping costs to return the item.
- We will cover the shipping costs for sending the exchanged item back to you.
5. Non-Eligible Items
Final sale items or items marked as non-returnable are not eligible for exchange.